FAQS
Travel Tips For Visiting the City
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CONTACT USMy trip provider/airline canceled my trip. What should I do?
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My trip provider/airline canceled my trip. What should I do?
You should first contact your trip provider / airline to determine if any portion of your trip will be refunded. If any portion is not refunded, then Generali Insurance CSA will require proof of this as well as proof of cancellation, for your claim. There may be other required documentation in the event policyholder file a claim; the eClaims portal will specify the documents required for each type of claim.