Awards & Accolades
- 2019 Rated #1 Hotel in Key West by TripAdvisor
- 2019 Rated #1 Most Romantic Hotel in the United States by TripAdvisor
- 2019 Rated #4 Most Romantic Hotel in the World by TripAdvisor
- 2019 Rated #3 Best Small Boutique Hotel in the USA by TripAdvisor
- 2019 Rated #3 in the US for providing the Best Customer Service by TripAdvisor
- 2019 TripAdvisor Rated #1 Hotel in Key West
- 2018 TripAdvisor Rated #1 Hotel in Key West
- 2018 TripAdvisor Certificate of Excellence
- 2018 Rated 4 Diamonds by AAA (one of only two properties in Key West)
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|Guest •||February 23, 2020|
You will not be disappointed
Our stay was simply amazing. From the room, to the staff. Could not have asked for a better experience. Only thing we would have done differently was to hang out with Carol at the roof top pool for happy hour more. She was awesome! We can not wait to come back again
|Guest •||February 20, 2020|
My wife and I came here in February and the weather was gorgeous! It took us all of about 5 minutes to fall in love with the hotel. The staff was very friendly and courteous. The facility was very clean, the private dip pool was heated and clean. The room has a large shower, the bed is comfortable and you are one street away from Duvall street. Over all, this hotel deserves 7 stars
|Guest •||February 18, 2020|
Amenity filled luxury vacation
We just stayed at H2O Suites for a long weekend. We were booked in a balcony room for 2 nights and a plunge pool room for 2 nights, both were gorgeous! The landscaping was relaxing and beautiful, with artistic water fountains and evening fire. We arrived on Valentine's Day and were greeted with complimentary hand dipped chocolate strawberries and a bottle of champagne. As a long time resident I know the inventory of Key West and what is available for the price, so I was very discerning with where I would be willing to stay. After getting a tour with Chris, I was sold on the beautiful property. The employees were very professional and accommodating. Chris went out of his way to book a sunset cruise last minute for us through Barefoot Billies. The boat ride was beautiful and the crew was so fun. We spent many afternoons at the rooftop pool. Carol was a pleasure to talk to and she was so gracious in taking care of us by providing drinks and snacks that were also all complimentary! The hotel does not have a restaurant, but there are so many great food options in key west that it's not necessary. They spend the money in better ways creating an amenity rich environment where they are not nickeling and diming you at every turn. As a hotel that allows only guests 25 years and older, the pool was so relaxing. We enjoyed meeting and talking to people from all over, which added to the great experience. I would recommend h20 suites to anyone who wants to have a fun and relaxing trip. Best part? They always replenish Dove ice cream bars in the room freezer
|Guest •||January 27, 2020|
Sets the bar for first class in Key West!
H2O Suites is not just first class, they set the bar for first class! From amazing accommodations, to amazing staff, to happy hours at the roof pool. The list truly goes on and on. We booked deluxe pool room. These rooms have a dipping pool at the entrance patio to your room. The rooms are just immaculate. The smell amazing....We want to know what they use! Prior to arrival received a call from Chris confirming arrival time. We arrived around 1:30 and room was ready and waiting. Chris was fantastic and got us setup and relaxing faster than we imagined. Serviced in the afternoons. Turn down service in the evenings....mfuffins and ice cream Dove bars stocked then. Just first class all the way! And away from the crazy northern section of Duval. At the southern part where it's just amazing to return to after the craziness at the other end! The pool bar is a slice of heaven. Located on the roof, the third floor. Quiet. Never crowded. Full service bar right there for your liking. Tony was hands down a highlight of our trip. He is the perfect example of someone that loves their job and loves pampering the guests. Thank you Tony!! Complimentary mimosas from 11am to 1pm daily...yes you read that right. Do not skip the complimentary fish dip either! Pool heated and absolutely perfect. Key West was amazing. Tons of fun. Great food. Great drinks. Great entertainment. But my wife and I have decided it was H2O Suites that just sent it over the top for us. We will be returning yearly without a doubt in our mind. Way to go H2O!